E-commerce
E-commerce services encompass a variety of models and functionalities that enable buying and selling goods and services over the internet. Here is a short description of the key e-commerce services available:
- Business-to-Consumer (B2C): Transactions where businesses sell directly to individual consumers. This is the most common model, including online shopping platforms.
- Business-to-Business (B2B): Transactions between businesses, often involving bulk orders and long-term contracts.
- Consumer-to-Consumer (C2C): Individual consumers sell goods or services directly to other consumers, typically through online marketplaces or auction sites.
- Consumer-to-Business (C2B): Individuals offer products or services to businesses. Common in freelancing and gig economy platforms.
- Mobile Commerce (M-commerce): E-commerce conducted via mobile devices, including shopping apps and mobile payment systems.
- Social Commerce: Buying and selling through social media platforms, integrating shopping with social interactions.
- Cross-border E-commerce: International buying and selling, enabling access to global markets.
Additionally, e-commerce services include critical functionalities such as setting up online stores, listing products with descriptions and prices, shopping carts, payment processing, order fulfillment and shipping, and customer service support. Payment options vary widely to include credit cards, digital wallets, Efficient shipping and order fulfillment along with data analytics to track customer behavior and sales trends are also key aspects of e-commerce services. Some businesses also integrate point-of-sale systems to unify online and offline sales.
